Automated processing of entry permits for the Immigration Department of Curaçao
Implementation of regulatory, organizational and IT changes to help streamline the application and validation process of entry permits for Curaçao.
Background
The Multi Permit Solution was designed to support the entire government in the field of licensing and permitting. Governments can eliminate red tape and achieve substantial efficiency gains in the future and generate highly useful management information. Better insights will enable a higher quality of service to the community, as well as enabling the government to effectively enforce compliance with its legislation.
Challenges
- Highly manual and time-consuming permitting process
- Applications were prone to mistakes
- Large number of backlogs
- Lack of management information for monitoring and control
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