THURSDAY, 28 NOVEMBER 2013
PHILIPSBURG–The Ministries of General Affairs and Justice continue to attract the highest number of complaints filed at the Ombudsman’s Bureau so far this year.
Of the 52 complaints filed between January and November 1, most were against these two ministries, Ombudsman Nilda Arduin told reporters at her end-of-year press conference on Tuesday.
Ten of the complaints pertained to issues under the General Affairs Ministry and related to issues such as civil servant matters, salary sales and positions. There were 10 complaints against this ministry in 2012.
Ten of the complaints were about justice issues and included complaints against the police by citizens. There were nine complaints against the Justice Ministry in 2012.
The number of complaints against the Ministry of Public Housing, Spatial Planning,
Environment and Infrastructure VROMI dropped from 21 in 2012 to 10 up to No- vember, while the number of complaints against the Ministry of Health, Labour and Social Affairs VSA plummeted from 14 last year to two so far this year.
Arduin commended the VSA Ministry for positively acting on advice given, which she said reflected in the number of complaints filed against the ministry so far this year. Arduin said the VSA Ministry had been “very active” in following up on recommendations made and had made adjustments to its procedures for financial and medical aid, among other issues.
There were five complaints against the Ministry of Tour- ism, Economic Affairs, Traf- fic and Telecommunications up to November 1, down from the nine complaints filed last year.
In addition to the complaints filed, a total of 165 persons sought information or provided information, etc. to the Bureau from January to November 1.
Source: The Daily Herald, St. Maarten